Shipping policy
Shipping within the United States
This policy applies to purchases made directly from the VALMARIS Shopify store, operated by Swift Runner LLC. Orders placed on Amazon, Faire, or another marketplace follow that marketplace's checkout and shipping terms.
Rates
- Standard: $8 for eligible orders below $70; free for eligible orders of $70 or more.
- Expedited: $15.
The free-shipping threshold is based on the merchandise subtotal after discounts, before taxes and shipping. Available destinations, services, and the final shipping charge are shown at checkout. We currently offer U.S. shipping only.
Processing and delivery
Please allow 1–2 business days for order review and processing. After fulfillment begins, estimated delivery is 3–5 business days for Standard and 2 business days for Expedited. Business days exclude weekends and holidays. These are estimates, not guaranteed arrival dates. Availability and carrier delays can affect delivery.
Orders may ship from our fulfillment partner, Amazon Multi-Channel Fulfillment, and may arrive in separate packages. Tracking is provided when available. You do not need an Amazon or Prime membership to order from this store.
Order help
Please check your shipping address before placing an order. For an address correction, cancellation request, missing shipment, or delivery issue, contact support@swiftrunnerusa.com with your order number as soon as possible. Changes may not be possible once fulfillment begins. If we cannot fulfill an order, we will contact you and refund any unfulfilled items.